Product Show
FAQ
What is EVQA soft probe?
The EVQA soft probe is an APK software that resides on the set-top box. It can passively monitor and capture all IP traffic entering and leaving the set-top box network port, and can automatically identify various video streams and EPG interaction data. Perform QoS/QoE parameter statistics, and then report these statistics parameters to the ACS collection server through the TR-069 communication protocol.
Can the soft probe system locate specific network node problems or specific CDN issues?
Although the soft probe is only data acquisition and Analysis on the terminal side, the soft probe system background can be collected and analyzed according to which CDN is accessed in the location of the set-top box (which the network element belongs to), and finds the network element and the CDN node with poor access quality.
Is it possible the to realize the full coverage of video service quality monitoring?
By deploying the EVA hard probe at the program source and the CDN outlet, deploying the EVA-MINI dial probe on the network element, and deploying the EVQA soft probe in the set-top box, the full coverage service monitoring + service dial test can be achieved.
What is an EVA hard probe and what are the functions?
The EVA Network Service Overview page automatically detects the triple play services in the IP network, showing the distribution of IP video multicast, VOD on demand, voice and data services, and the distribution of key protocols. It can automatically discover the QoS/QoEproblems existing in the IP video service, generate various alarm events, and give an overall service quality score based on this.
Does the EVA hard probe have a centralized management platform?
The EVPM central management platform can help IP video network administrators to more effectively manage various EVA probes distributed throughout the network, and centrally monitor the overall IP video network service quality collected by each EVA probe.
What is MOS?
Video MOS is an overall indicator reflecting video quality. It has certain links with the video server’s encoding quality, network packet loss and jitter. According to the definition of ITU-T P.800 subjective MOS scoring method: VMOS is 4-5 points, good; 3-4 points, acceptable; 2-3 points, worse; less than 2 points, unacceptable.
What is the interactive TV user experience and how is it defined?
The quality of video services perceived by interactive TV users (user experience) is susceptible to a variety of factors, such as the price of interactive TV, user expectations, user personalized behavior, network performance and quality of service. From the technical level, the factors affecting the quality of interactive TV services mainly include four components: video content quality, video transport stream (MPEG TS) quality, IP network transmission quality, and user interaction quality.
Why does the quality of IPTV video services needs to be monitored?
As a digital video service, IPTV must compete with traditional cable TV. Since people have become accustomed to the low cost of cable TV, uninterrupted service availability and fast channel switching time, how to ensure that IPTV user experience quality can reach (or exceed) cable TV becomes a key factor in IPTV success. These changes are bound to be It will also bring many new difficulties and challenges to operators in the management, maintenance and testing of IPTV networks.
Online Support
Dekscom provides comprehensive technical support and services to help you maximize the application and performance of products. You can get software installation packages, the latest product information and user manuals for download via online access. With convenient online resources, you can easily get the variety of product information. In addition, our technical experts are available by QQ, telephone and mail support, as well as on-site training and technical consulting services.
If you have purchased the products of Dekscom, you can contact Dekscomspecialists for technical support by the following ways:
(1) QQ:2315321581/742744659,get online support and remote assistance;
(2) Email: support@dekscom.com,describe the problem and provide necessary data files;
(3) Call phone: 18939885610.