In January 2014, Jiangsu Mobile officially selected De Keshi Communications Co. to participate in its research project on Internet TV service quality improvement and operation support. In this project, the company is mainly responsible for passive OTT TV quality of service monitoring, through the OTT set-top box and home gateway deployed in depth packet detection (DPI) based on the QoS module of the user experience quality (QoE), HLS live/on demand video and IP network quality of service (QoS) statistical analysis, so that the network dimension. Nurses can easily grasp the use mode of OTT services (such as boot time and frequency, watching live and on-demand programs) and the quality of experience (such as the number of card screens and the length of card screens), and can quickly locate the causes of OTT video quality failure (such as CDN server performance problems, IP network packet loss or serious or time) Delay, large family network WiFi signal is weak, OTT terminal performance problems, etc. In addition, the company also provides EVA OTT video analyzers (i.e. external network probes), which can monitor OTT video streams at CDN exits and intermediate points of IP bearer networks (e.g. OLT up-link) through splitter or switch port mirroring, thus accurately locating the specific location of the fault.

About Jiangsu mobile OTV video service

In July 2012, China Mobile officially set up the OTV Internet TV project team, dedicated to research suitable for China Mobile Internet TV business, and the business product name is “OTV”, implied that Operational OTTbasedTV, can operate Internet TV. China Mobile defines this product as a product of Internet TV service. It is a TV video service product that can be operated by operators by adding manageable and controllable features at the telecommunication level to the existing Internet TV service.

It is reported that in the OTV Internet TV project partner selection, China Mobile’s attitude is very open, seven Internet TV integrated business license operators can cooperate with China Mobile. In terms of OTV business pilot, the OTV project team initially established nine provinces in Fujian, Guangdong, Sichuan, Shanghai, Jiangxi, Hubei, Anhui, Zhejiang and Jiangsu as the first batch of pilot provinces in 2013. Since the second half of 2013, Jiangsu Mobile’s OTV users have been developing well. In a few months, more than 200,000 users have developed. However, during this period, the number of complaints from users is increasing, which brings great challenges and pressures to the network operation and maintenance department. Therefore, Jiangsu Mobile urgently needs to deploy end-to-end OTV service quality assurance. The system can handle user complaints quickly, improve the quality of OTT user experience, and ensure the benign development of OTV business.